All our products are made in France
By hand, in our Parisian workshop
Free delivery for purchases over €80
Delivery in 2-3 working days after manufacturing
12 month warranty
Repaired or replaced for free
This bracelet is composed of two strands of thread, emerging from a delicate loop and intertwining to form our iconic Torsade band.
The band is oval shaped so that it can be passed through the hand and worn freely on the wrist.
🇫🇷 All our jewelry is handmade in our Parisian workshop.
All our jewelry is handmade in our Parisian workshop. Our jewelers make your jewelry to order to avoid overproduction, so please allow about 2 days for production before shipping.
BELGIUM, LUXEMBOURG, NETHERLANDS, GERMANY
Standard home delivery - Colissimo :
SWITZERLAND
Standard home delivery - Colissimo :
UK AND REST OF EUROPE
Standard home delivery - Colissimo :
WORLDWIDE
Standard home delivery - Colissimo :
FRANCE
Delivery in store :
Standard home delivery - Colissimo :
Standard delivery in relay point - Colissimo :
Express home delivery - Chronopost :
Express delivery in PickUp - Chronopost :
DOM
Standard home delivery - Colissimo :
Returns and refunds
🚨 This only concerns purchases made on the website, for boutique purchases we offer an exchange or a credit note directly in the boutique.
If the jewelry is not suitable, you can make a return request within 30 days, directly from your order in your customer account or by clicking here :
Return portal
We will offer you two options:
- A credit note for the amount of your order (valid for 6 months) with free return label
- A refund of your order with a return label (the amount will be deducted from the refund)
💡 We will proceed to refund within 7 days after receiving your return.
🔁 We also accept exchanges for ring sizes.
⚠️ The jewelry must be in perfect condition, not worn or damaged. yay reserves the right to refuse the refund if this point is not met.
Little tip: remember to pack the jewelry well, tape the envelope and also make sure to keep a proof of shipment.
